Hi,
We've just moved from Exchange 2003 to 2010 and have migrated half the users across. On 2003, we were able to control the user profiles and access all of them from an administrator account on a server, creating each one separately as a mail profile. This was useful for many reasons over the years.
The users that have been moved over to 2010 now require username and password credentials when the same administrator account tries to access them as a mail profile on the server. Can a single active directory account have permission on exchange 2010 to access any and all mailboxes through the mail profile feature of Outlook? I've read that it should be possible with the right account, domain permissions and exchange permissions but can't find the exact procedure and settings required for one account to have this type of access to all mailboxes as separate profiles.
Extra Info: we don't want to simply access email for all the mailboxes, we need direct access as a separate profile. Also, no need to mention HR or IT policy. Thanks