Hello, we are currently having issues with users trying to access mail on their phones with active sync.
Can someone please help
Attempting the Autodiscover and Exchange ActiveSync test (if requested).
Testing of Autodiscover for Exchange ActiveSync failed.
Additional Details
Elapsed Time: 557 ms.
Test Steps
Attempting each method of contacting the Autodiscover service.
The Autodiscover service couldn't be contacted successfully by any method.
Additional Details
Elapsed Time: 557 ms.
Test Steps
Attempting to test potential Autodiscover URL https://coresystems.biz:443/Autodiscover/Autodiscover.xml
Testing of this potential Autodiscover URL failed.
Additional Details
Elapsed Time: 472 ms.
Test Steps
Attempting to resolve the host name coresystems.biz in DNS.
The host name resolved successfully.
Additional Details
IP addresses returned: 77.104.149.206
Elapsed Time: 117 ms.
Testing TCP port 443 on host coresystems.biz to ensure it's listening and open.
The port was opened successfully.
Additional Details
Elapsed Time: 120 ms.
Testing the SSL certificate to make sure it's valid.
The SSL certificate failed one or more certificate validation checks.
Additional Details
Elapsed Time: 234 ms.
Test Steps
The Microsoft Connectivity Analyzer is attempting to obtain the SSL certificate from remote server coresystems.biz on port 443.
The Microsoft Connectivity Analyzer wasn't able to obtain the remote SSL certificate.
Additional Details
The certificate couldn't be validated because SSL negotiation wasn't successful. This could have occurred as a result of a network error or because of a problem with the certificate installation.
Elapsed Time: 216 ms.
Attempting to test potential Autodiscover URL https://autodiscover.coresystems.biz:443/Autodiscover/Autodiscover.xml
Testing of this potential Autodiscover URL failed.
Additional Details
Elapsed Time: 40 ms.
Test Steps
Attempting to resolve the host name autodiscover.coresystems.biz in DNS.
The host name couldn't be resolved.
Tell me more about this issue and how to resolve it
Additional Details
Host autodiscover.coresystems.biz couldn't be resolved in DNS InfoDomainNonexistent.
Elapsed Time: 40 ms.
Attempting to contact the Autodiscover service using the HTTP redirect method.
The attempt to contact Autodiscover using the HTTP Redirect method failed.
Additional Details
Elapsed Time: 10 ms.
Test Steps
Attempting to resolve the host name autodiscover.coresystems.biz in DNS.
The host name couldn't be resolved.
Tell me more about this issue and how to resolve it
Additional Details
Host autodiscover.coresystems.biz couldn't be resolved in DNS InfoDomainNonexistent.
Elapsed Time: 10 ms.
Attempting to contact the Autodiscover service using the DNS SRV redirect method.
The Microsoft Connectivity Analyzer failed to contact the Autodiscover service using the DNS SRV redirect method.
Additional Details
Elapsed Time: 32 ms.
Test Steps
Attempting to locate SRV record _autodiscover._tcp.coresystems.biz in DNS.
The Autodiscover SRV record wasn't found in DNS.
Tell me more about this issue and how to resolve it
Additional Details
Elapsed Time: 32 ms.
Checking if there is an autodiscover CNAME record in DNS for your domain 'coresystems.biz' for Office 365.
Failed to validate autodiscover CNAME record in DNS. If your mailbox isn't in Office 365, you can ignore this warning.
Tell me more about this issue and how to resolve it
Additional Details
There is no Autodiscover CNAME record for your domain 'coresystems.biz'.
Elapsed Time: 1 ms.